Accounts
Our Accounts suite is a powerful and unified software tool that manages user relationships for a single game and as well as across a portfolio of games. Our Accounts suite creates a player profile for all users and records all events, activities and transactions for that user, giving you control and visibility to better manage a user’s experience and increase overall engagement, retention and monetization.
- Account Management
- Authentication
- Entitlements & Unlocks
- Attributes & Segmentation
Commerce
The fofofum℠ Commerce suite is a comprehensive and dynamic tool for building and managing your game currencies, storefronts, virtual items and merchandising. The Commerce suite can be used for free-to-play, subscription, freemium and single purchase business models. It is highly customizable to provide easy control over the organization, segmentation, presentation and management of currencies and virtual items to every layer. We enable you to easily create multiple storefronts that are linked to specific user segments, providing greater control in offering the right item, price and promotion.
- Wallets
- Storefront Manager
- Item Management
- Merchandising
- Promotion
- Redemption Codes
- Payment Integrations
Analytics
The fofofum℠ Analytics suite provides live views of the health and performance of your game. We have built our Analytics suite organically to capture all the key user, performance and monetization metrics you need in real-time. We give you the visibility necessary to make critical decisions about your game, audience, and strategy.
- Ops Engine Performance
- User Activity
- User Performance
- Dashboards For Each Suite
Portfolio
Become an independent publisher by launching multiple games using the fofofum℠ Portfolio suite. The Portfolio suite includes key features such as administration, permissions and visibility features to give you a centralized view across multiples titles for deeper audience insights, management, and intelligent cross promotion.
- Title Management
- Permissions
- Centralized Logging
- Audit Trail
- Cross-Promotion
Game Graph
Our Game Graph suite delivers enhanced Leaderboards, Achievements, Rewards and Challenges to facilitate social interaction, competition and discussion. The Social suites allows friends to connect and play together in-game, enabling powerful mechanisms for group retention and cross-promotion.
- Friends
- Groups & Guilds
- Leaderboards
- Achievements
- Rewards
- Challenges
Messaging
The fofofum℠ Messaging suite enables you to communicate directly to your users and groups in and out of game. Our Ops Engine delivers the power, flexibility and convenience to send targeted messages to your users automatically or as a custom message. The Messaging suite contains essential tools to compose outbound notifications and measure the effectiveness in engagement, retention and lifetime value.
- In-App Notifications
- Transactional Emails
- Push Notifications
Support
Our Support suite incorporates the key features and functionality necessary to log, track and resolve customer support requirements. Our Support suite workflow gives you the visibility to ensure timely issue resolution, notate user accounts, and gain valuable feedback from users.
- Ticket System
- Support Workflow
- Ticket History By Players
- Retention
